Cleaning Tips


General Cleaning Tips

  • ~  Rearrange the furniture and  turn  cushions  occasionally  to  ensure  even wear of the cushions, fillings and fabrics.
  • ~  Vacuum upholstery,  curtains  and  carpets  often  to  remove  dust  and grit that can cause soiling and fibre abrasion.
  • ~  Take care when wearing clothing that could cause dye transfer such as jeans etc. Dye transfer on to light coloured furniture can be difficult to remove.
  • ~  Protect furnishings from the sun and  strong  natural  light  as  this  will  cause  fibre degeneration and colour fade.  Occasionally,  dyes can fade from impurities within the atmosphere such as cigarette smoke, cooking fumes etc.
  • ~  Keep pets off the furniture. Pet urine and body oil can be difficult to remove.
  • ~ Take proper care with loop, open weave and structural weave fabrics (design created in the weave) to protect against snags.
  • ~  Leading   retailers   recommend  that  you   have   your   upholstery  and   furnishings professionally cleaned every 12-18 months.
  • ~  Retailers recommend that you use a specialist, qualified cleaner.


Spot Removal Procedures

The  following  information  is  only  a  guide  to spot  and  stain  treatment. For further information and guaranteed specialist cleaning and spot and stain removal, contact your local Specialist.

Before applying any cleaning or spotting solutions, pre-test on an inconspicuous area.
  • ~  Solid type stains should be gently scraped and lifted off the surface.
  • ~  Liquid stains should be blotted up with a clean white absorbent material.
  • ~  All stains work from the outer edge to the centre of the stain.
  • ~  Avoid rubbing, over agitating or too  much  pressure  to  avoid  damaging  the  fabric fibres.
  • ~  Apply solutions as prescribed on the chart for each type of stain.  Apply in turn using a clean white absorbent cloth, blot the recommended solution  into the stain and blot dry. Follow  this  method  for  as  long  as  the  stain  can  be absorbed into the blotting material.
  • ~  When the stain no  longer   transfers  to  the  blotting  material,  change  to  the  next cleaning solution in the procedure.
  • ~  Avoid over wetting and blot the treated area as dry as possible after  the  application of each solution.
  •  ~ To avoid causing water or ring marks, make  sure  that  the  treated  area  dries  out evenly by feathering out the edges, or dampening the entire panel.


Leather Care

Fine leather is soft and luxurious making it an ideal choice for furniture. With the right care, leather improves with age, providing many years of enjoyable use. However, even the best leather requires maintaining by regular vacuuming and cleaning.
Different types of leather require different care and maintenance products. If you are uncertain about the type of leather you have, contact the store where you purchased the item.

Candle wax

Wait until it is hard, then scrape off as much as possible. Cover the remains with kitchen paper and press with the tip of a warm iron. The wax will melt and be absorbed by the paper.

Chewing gum

Place a bag of ice cubes on top to freeze it, then break off as much as you can. Clean off the remainder with a little white or methylated spirits on a cloth.


Scrape off any solid chocolate pieces, then treat with a spot carpet shampoo, if greasy marks remain treat carefully with a grease solvent.

Emergency carpet care

Always deal with any stains and spills immediately.
Use a spoon or blunt end of a knife to scrape off solid materials e.g. candle wax.
Blot up spills with a paper towel or cloth – don’t add more liquid.
Most water-based stains such as tea, coffee, fruit juice or urine should be cleaned with a carpet shampoo.
Most grease based stains will need a brand name dry cleaning solvent from a chemist or hardware store.

General floorcare

Use entrance mats at both front and back doors to prevent mud and dirt being bought into the house on shoes and boots.
Turn rugs to even out their wear. In rooms with fitted carpet move the furniture around instead.
Always fit a good underlay below carpet as it evens out the wear, fills in uneven floors and makes your carpets last longer.
Before vacuuming, pick up small objects and debris.
Move all furniture and vacuum entire carpet about once a month.
Eventually carpets may need to be shampooed with a multi-purpose machine or shampoo/polisher designed for the job – heavy traffic areas may need to be done twice a year.
Vacuum a new carpet from day one. It will shed a certain percentage of loose fibres from manufacture and regular vacuuming is the best way to remove it. Do remember to check the dust bag after each session.
Pet hairs are particularly difficult to remove as they contain natural oil. An upright vacuum cleaner is best for shifting them but also vacuum your pet’s favourite spots regularly to prevent the hair becoming embedded in the carpet pile.
Use an upholstery nozzle, brush attachment or hand-held cleaner to clean stairs.
How often should you vacuum? Heavy traffic areas should be vacuumed daily, light traffic areas perhaps only about once a week.
How many strokes of the vacuum cleaner? Seven strokes for heavy traffic, three to four for light traffic areas.
To minimise the indentations left by heavy furniture, use the edge of a coin to rub up the pile. Protect your floor when moving heavy items by using set of slide-under castors, or on smooth floors, slip an offcut of carpet pile side down under the item to be moved.
When polishing a floor, always apply the polish sparingly – a thick application attracts dust and is difficult to buff to a shine.
Apply only one coat of polish to the entire floor, then apply subsequent coats on high traffic areas only.
Encourage your family to wear slippers about the house as high grip soles and metal tipped high heel shoes may twist and pull the pile.
For easy cleaning, choose a carpet with a built in proprietary stain protector.
Keep a copy of any floorcare instructions to refer to later, for cleaning and stain removal advice.
When washing hard flooring, especially tiles, avoid over wetting the floor, as water may seep between the tiles and cause them to lift.
Never vacuum the fringes of valuable or delicate rugs as they may get caught up in the cleaner. Use a hand brush instead.
Empty the container (if bagless) or change the dustbag as soon as necessary to keep the vacuum cleaners working at its best.
Check the agitator for snagged hairs or threads which may restrict or reduce the roller action.
Steam Cleaners are great for getting out stains and spills – from atomising candles wax and chocolate on carpets, to blasting away grease and sticky items like chewing gum.


Rub with a cloth moistened with methylated spirits for ballpoint and felt tip pens; use cold water to shift fountain pen ink.


Carefully scrape off any excess with a knife, then treat with a carpet shampoo. If any colour remains, use a little methylated spirits on cotton wool.

Milk and ice cream

Sponge with soapy warm water, rinse, then treat with a grease solvent.

Scorch marks

Trim lightly with a pair of scissors.

Shoe polish

Scrape off as much as you can, treat with a dry cleaning solvent, then methylated spirits. You may also need to finish off with carpet shampoo.


Blot fresh spills, then use carpet shampoo. Don’t sprinkle it with salt as it may change the colour of the carpet. On old stains try rubbing in a mixture of equal parts glycerine and water. Leave for an hour, then rinse off.